INSURTECH
INSURTECH
AN
INNOVATION IN INSURANCE
INDIA, a flexible country, has been adapting to all
kinds of changes in all sectors to date and will surely continue to adapt to the
new changes that are to be introduced in the coming days. Here, the word ‘days’
is mentioned not ‘years. This indicated that the world is facing new changes
every new day. To keep pace with the modern world, every country must accept
the new changes. one of these changes is the introduction of the latest
technology in every field. Right from a small-scale industry to a large-scale
industry adapts the latest technology. technology is not only being adopted in the
manufacturing sector but also in the service sector. In fact, the use of
technology in the service sector is more than used in the manufacturing sector.
The service sector comprises of hospitals, educational institutions, IT,
insurance, etc. This blog focuses on the introduction of the latest technology
in insurance which is given by the term ‘INSURTECH’ i.e., insurance and
technology just as the term ‘FINTECH’ which is finance and technology.
INSURANCE
Insurance has become a prominent industry in the service
sector. No one can predict the future. There can be good or bad. Every human
being expects good, when there is something bad, we wish it to become good.
This is what an insurance industry does, it minimizes the risk in the future,
it cannot be said that it completely covers the risk, but it can cover a major
part of the risk, just as a bird in hand is better than two in the bush.
The insurance company charges a certain amount for
covering the loss, which is called a premium. the premium is determined based
on the risk involved i.e., it depends upon the policy taken by the customer.
for example, if a customer takes a life insurance policy, the premium is
charged based on the customer’s age, health, occupation, and lifestyle, etc.
These factors determine the rate of premium i.e. it can be higher or lower. To
charge the premium in the best possible way new technology is trending in the insurance
industry which is ‘INSURTECH’.
INSURTECH
Right from the time we wake up to the time we sleep,
technology plays an important role in our lives. With the help of technology,
the world is in our hands. If we want to do shopping, we can do it online. We
can buy clothes, vegetables, groceries, furniture, etc. through online. But
when it comes to policies like an insurance policy, we directly go to the
insurance company and enquire about it or we consult an insurance advisor. This
is because we take utmost care regarding purchasing a policy, about the
premium, its other benefits, etc. insurance plays an important role in a
business environment as the conditions of a business are uncertain. Since the
business conditions of a country contribute to its growth, it is necessary to
reduce its risks. A businessman may not be able to find time to visit an
insurance company or consult an insurance advisor in his busy schedule.
Insurtech helps businessmen to find a suitable policy they need online from
anywhere which is time-saving.
Insurtech, in brief, uses technology for predicting
risks i.e., by using various tech devices such as GPS tracking of cars, apps in
smartphones, etc. to price premiums, accordingly, having easy access to
insurance policies which are different from traditional insurance practices. In
traditional practices, insurers must analyse the risk by using various methods,
tools, etc. which are rigid and time-consuming, and yet the results are not
accurate. Whereas the use of technology can give the appropriate results. For
example, if a person has taken travel insurance, the risk can be analysed by
using tracking devices which is not possible in the traditional insurance
industry.
Need for insurtech
As innovation is key to the growth of a business,
every business must accept the changes, insurtech leads to multidimensional
expansion of insurance industry. As a result, insurance industry can provide the
best possible results. There are many insurtech start-up companies across the
world. The US holds many insurtech companies while in other countries like India,
the insurtech companies are slowly taking pace. A sum of 4.5 trillion-dollar
insurance industry has been affected by 101 insurtech start-ups from various
countries like America, India, etc. the advantage of these insurtech companies
is that they can provide employment to many youngsters as the youngsters are
the major users of technology. As the insurtech start-ups are now being considered
small-scale industries, it might give a boost to other small-scale industries
that even they can revolutionize their respective industries just as the
insurtech is doing. In a country like India which is slowly being transformed
into a digital India, there is a great scope and need for these start-ups.
In the modern world, a major proportion of the
population is becoming tech-friendly. Therefore, these start-ups lead to
greater customer satisfaction. These start-ups also require less paperwork and
the cost of infrastructure etc. is also less. These start-ups can play an important
role in the development of developing countries.
Challenges
The first and foremost challenge that insurtech start-ups
are facing is ‘reluctance to change’. The big giant insurance industries are
reluctant to adopt the latest technology as it involves many regulations,
especially in a country like India. The insurance industries are facing
difficulties in complying with the regulations that are posed by the governments
for insurance start-ups. The availability of funds is another challenge. As
these start-ups are being started by new technology programmers that may not
have enough capital. The fear of losses in big insurance industries is one of
the reasons why start-ups are not being easily accepted.
Solutions
The adaptation of technology is very important for
every person in the modern world. Without the adaptation of technology, we
can’t imagine our lives, just like in today’s world we can’t imagine our life
without a smartphone, a transport vehicle, computers, etc. which are possible
just because of technology. These industries may replace the insurance industry
in the future, without which we may not imagine our lives. This will be
possible only when we adopt the latest technology i.e., the giant insurance
industries should welcome the new start-ups and the governments should
encourage them. Governments should provide support to these start-ups through
various schemes in countries like India which are developing, as these start-ups
can give a boost to the development of the country.
Here, I want to quote an example of ‘survival of the fittest.
Which says the thing which adapts to the changing environment will survive and
the rest will die. Similarly, the insurance industries must adopt new
inventions like insurance which will revolutionize the industry.
BY
Y. JHANSI
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